How to Build Trust in Virtual Environments

How to Build Trust in Virtual Environments

We can’t rely on traditional approaches Research into the science behind human communication tells us that up to 90 percent of what we tell one another is nonverbal. In other words, most of how we communicate isn’t with words. It’s the innumerable...
How to Fail Early and Fail Cheap

How to Fail Early and Fail Cheap

The high price of fixing an error late. One of the fundamental concepts I learned as an engineer was the cost of repairing an error. The key lesson was that it’s always cheaper to fix an error early on. What’s interesting is that you can apply this same...